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Vale Resort Hensol, Hensol
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Key details
About the Resort
Hensol Park, Hensol,
Hensol,
United Kingdom,
CF72 8JY,
South Glamorgan
Nestled within a stunning 650-acre private estate in the Vale of Glamorgan, the Vale Resort showcases luxurious accommodations steeped in Welsh history. This four-star resort combines exquisite modern design elements with its historic counterpart, Hensol Castle. The award-winning spa and championship golf courses further establish its status as a premier leisure destination in South Wales.
Location
The Vale Resort is conveniently located just three minutes from junction 34 of the M4, providing easy access to Cardiff and nearby attractions. Guests can explore the 14-mile stretch of heritage coast or visit Cardiff Castle and the National Museum of Wales, enriching their stay with cultural experiences.
Rooms
The Vale Resort features 143 luxurious bedrooms, offering a range of accommodations from standard to deluxe rooms and suites. Guests can enjoy stunning views of the surrounding gardens or golf courses from their private balconies. Each room is equipped with modern amenities, ensuring a comfortable stay.
Eat & Drink
Onsite dining options at the Vale Resort include the upscale Vale Grill, where guests can savor inventive dishes made from locally-sourced ingredients. The Vale Bar offers a more casual atmosphere with a selection of Welsh beers and gins, while the Salamanza Champagne Bar is perfect for pre-dinner drinks.
Leisure & Business
The Vale Resort is renowned for its exceptional wellness facilities, including Wales’ largest spa, featuring a variety of treatments and relaxation zones. Guests can indulge in spa days or choose from two championship golf courses set amidst the idyllic countryside. A state-of-the-art gym, swimming pool, and numerous fitness classes complete the leisure offerings.
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Select your room type
The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Ultimate Relaxation
“The spa offered an incredible aromatherapy massage that left me feeling rejuvenated and stress-free.” view full review
Spacious Comfort
“The superior room was impressively large, beautifully decorated, and featured a luxurious king-sized bed.” view full review
Hassle-Free Parking
“The convenience of free onsite parking made our arrival and departure incredibly easy and stress-free.” view full review
Delicious Evening Meal
“The evening meal was superb, with exceptional flavor and presentation, making it a highlight of our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Tennis court
Badminton
Golf course
Squash
Yoga class
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Spa & Leisure
Indoor swimming pool
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Facial
Treatment room
Beauty treatment
Full body massage
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Hensol Park, Hensol,
Hensol,
United Kingdom,
CF72 8JY,
South Glamorgan
Map view
Hensol Park, Hensol,
Hensol,
United Kingdom,
CF72 8JY,
South Glamorgan
City landmarks
Hensol Castle
2500 ft
Hensol Lake
3200 ft
Dyffryn Mawr Farmhouse
4500 ft
Farm
Hendrewennol Fruit Garden
1.7
mi
Unnamed Road
Hensol Woods
1.2
mi
Heol-Y-Sarn Cardiff
The Royal Mint Experience
4.1
mi
Gallery
Giles Gallery
1.9
mi
All Hallows
1.9
mi
Hope Penuel Presbyterian Church
1.9
mi
Parish Church of Saint Paul
2.2
mi
Church
Church Of St Peter
2.6
mi
Croes y Parc Chapel
2.6
mi
Pound Shop
2.6
mi
The Kingdom Hall
2.7
mi
Creigiau Golf Course
2.9
mi
Ebenezer Church
2.8
mi
Church
St Mary's Church
2.9
mi
Golf Course
Cottrell Park Golf Resort
2.9
mi
Saint y-Nyll Ponds
2.9
mi
Golf Course
Creigiau Golf Club
3.0
mi
Model House Bull Ring
The Model House
3.3
mi
Dyffryn Gardens and Arboretum
3.1
mi
Farm
Warren Mill Farm Park
3.9
mi
Castle
St Quintins Castle
4.3
mi
Farm
Amelia Trust Farm
4.2
mi
Heol Y Pentre Pentyrch
Acapela Studio
4.3
mi
Nearby
Hensol Lake
3200 ft
Restaurants
Vale Grill
100 ft
Hensol Park Vale Resort
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the resort and would come back
8.6/10
Great
Rooms
6.8
Location
7.7
Service
7.2
Dining
5.7
Guest reviews
8.6/10
based on 15 reviews
8.1
8.1/10based on 727 reviews
Zoe
United Kingdom,
January
2025
7.4/10
I had a pleasant stay at the hotel, with clean and spacious rooms and exceptionally friendly staff. The location was great for accessing nearby attractions, but the dining experience left a lot to be desired, especially the breakfast. Facilities were decent, but not outstanding. Overall, the value for money was okay, though improvements could be made in the dining area.
Rooms
8.0
The room I stayed in was clean, spacious, and had a large en-suite with both a bath and a separate shower. It did take a few hours to warm up initially, but once it did, it was very comfortable.
Service
9.0
The service at the hotel was fantastic. The staff was very friendly and went out of their way to help with any requests. It really made my stay more enjoyable.
Location
9.0
The location was excellent, making it easy to travel to various nearby attractions while being surrounded by beautiful nature and a golf course.
Dining
5.0
The dining experience was disappointing, as the food was often cold and the quality wasn't what I expected. The Sunday lunch was mediocre, and it didn't feel like good value for what we paid.
Facilities
6.0
The facilities were decent, but overall, they felt a bit dated and could use some refurbishment to make them more appealing.
Ed
United States of America,
December
2024
7.2/10
My stay at the hotel was a mix of great and not-so-great experiences. The location is lovely and convenient, and the staff made me feel really welcome. However, I did have some privacy issues with the adjoining room, and the dining options left a bit to be desired. Overall, it's a good spot if you're looking for value for money, but there are definitely areas for improvement.
Rooms
7.0
The rooms were clean and had a decent range of tea and coffee options along with complimentary water. However, they felt a bit outdated and I would have loved some USB ports.
Service
9.0
The staff was lovely and friendly, attending to my every need. Their welcoming attitude really made a difference during my stay.
Location
8.0
The hotel is in a great area, although I think it could benefit from some refurbishment to enhance its luxury feel.
Dining
5.0
The dining experience was more average than expected, with the breakfast being quite basic and a bit disappointing, like a typical travel lodge.
Facilities
7.0
Facilities like the pool need a little bit of a freshen up but were generally well-maintained.
Camila
United Kingdom,
December
2024
6.6/10
I had a mixed experience at this hotel. The location is stunning and picturesque, but the service could definitely use some improvement, especially in terms of professionalism. My room left much to be desired—felt outdated and not perfectly clean. On the upside, the dining options were pretty good with a nice buffet. Overall, I wouldn't say it was the best value for money, but it had its moments.
Rooms
5.0
The standard DOUBLE room felt quite dated, almost like an OAP room. The shower had some mold and dripped all night.
Service
5.0
While some staff were friendly and helpful, I had a negative experience with one staff member who was quite intimidating.
Location
9.0
The hotel is located just outside Cardiff and has a lovely, resort-like character, which I really appreciated.
Dining
8.0
The buffet was very good and offered a range of options, including fresh-baked scones and a full English breakfast.
Facilities
7.0
The pool was family-friendly, but it did feel overcrowded at times with children running in and out, which wasn't ideal for a relaxing day.
Ava
United Kingdom,
November
2024
6.4/10
My stay at this hotel was quite mixed. On one hand, the room was elegant and came with a lovely surprise for my wife on her birthday, but the service was overshadowed by some aggressive staff interaction that made check-in a bit uncomfortable. The location was wonderful, overlooking the golf course, which added a nice touch to our experience, but the dining options left much to be desired, especially for the price we paid. Overall, it had its highlights but also significant low points that need addressing.
Rooms
9.0
The suite was very elegant and made my wife very happy, especially with the birthday card and chocolates waiting for her.
Service
5.0
While some staff were helpful and friendly, my check-in experience with one member was extremely intimidating and unpleasant.
Location
8.0
The hotel had a beautiful view overlooking the golf course, which was relaxing.
Dining
5.0
Dining was disappointing, especially since we had to pay extra for an experience that wasn’t up to our expectations.
Facilities
6.0
The hotel had a nice setup but seemed overwhelmed with inadequate staff at times.
James
United Kingdom,
November
2024
7.0/10
I had a pleasant stay at this hotel, with its beautiful location in the Welsh countryside offering stunning views. The rooms were spacious and spotless, which I really appreciated. However, the service left something to be desired due to some abruptness. While the dining options were decent, they could use some improvement, particularly at breakfast. Overall, it felt like decent value for money despite a few hiccups.
Rooms
9.0
The rooms were gorgeous, spacious, and exceptionally clean. The bathroom was well-equipped for less abled individuals, which I found very thoughtful. Plus, the bed was incredibly comfy!
Service
6.0
The staff were quite friendly, but I must say they felt a bit overwhelmed during my visit. They were apologetic about the previous night's wedding, but some staff members seemed a little abrupt, which was unexpected for a place aiming for a relaxed experience.
Location
8.0
The location in the beautiful Welsh countryside was absolutely stunning, providing gorgeous views and excellent photo opportunities. However, I did notice some signs of wear in the hotel with shoddy repairs.
Dining
5.0
The dining experience was pretty average. While there were plenty of hot options for breakfast, I found most of the food served lukewarm, which was disappointing. It was more of a standard buffet rather than a personalized one.
Facilities
7.0
The facilities were decent, though I didn't get a chance to check everything out thoroughly. I heard good things about the amenities but couldn't see them in use during my stay.
Clarence
United States of America,
September
2024
7.0/10
I had a good stay at the hotel, enjoying the spacious and comfortable rooms, though I did face some issues with the heating and window. The staff was generally lovely and helpful, which made for a pleasant experience. The location offered beautiful views, but the noise from some fans outside affected my sleep. Dining was decent but not outstanding, with a standard buffet that could have been better. Overall, it was a solid choice, but there are some areas that could use improvement.
Rooms
7.0
The room was spacious and comfortable, although I encountered a window and heating problem.
Service
8.0
The staff were generally helpful and polite, making my stay enjoyable.
Location
7.0
The location had gorgeous views and plenty of activities, but noisy fans outside disrupted my sleep.
Dining
6.0
Breakfast was a standard buffet and just okay, lacking the freshness I was hoping for.
Facilities
6.0
The facilities were decent, but the spa area could use some separation from the noise of children.
Steve
United States of America,
August
2024
6.6/10
I recently stayed at this hotel and I have mixed feelings about it. The location is great, especially if you're into golf, and the staff were truly friendly and attentive. However, the rooms felt outdated and could use some renovation, plus the dining experience wasn't as good as I had hoped. Overall, it’s a decent place but there’s room for improvement.
Rooms
5.0
The rooms looked very tired and dated, and it was cold with gaps in the window seals. I was also disappointed that there were no wine glasses in the room despite ordering extras.
Service
9.0
The service was a saving grace of my stay. The staff were friendly, helpful, and dealt with our requests quickly and efficiently.
Location
8.0
The location is fantastic if you're there for golf, but be prepared to travel into the city if that's your destination. It was a lovely area overall.
Dining
5.0
Dining was mediocre. I waited 20 minutes for a continental breakfast, and the room service fruit order didn't arrive. It could definitely use some improvement.
Facilities
6.0
I didn't use many facilities, but the overall amenities looked good, although there were children running around, which made it less relaxing.
Eva
United Kingdom,
August
2024
6.8/10
I had a mixed experience at this hotel. While the location was great with lovely views of the golf course and plenty of walking opportunities, the condition of the rooms left a lot to be desired, as they felt worn and not very quiet. The service from the staff was friendly and accommodating, especially regarding dietary needs, but I encountered a rude response at one point. Dining could use some improvement, especially with the labeling of vegan options, but the breakfast was probably the highlight for me.
Rooms
5.0
My room was spacious but unfortunately had stained carpets, noisy air conditioning, and scuffed doors, which made it feel less appealing.
Service
7.0
The staff members were generally friendly and very helpful, catering to my family's dietary needs with minimal fuss, though I did have a negative encounter with one staff member about the bill.
Location
9.0
The hotel is situated in a fantastic location overlooking the golf course, making it nice for walks and enjoying the grounds.
Dining
6.0
The breakfast was outstanding, but lunch and dinner were somewhat disappointing; the Sunday lunch was mediocre and I found the labeling for vegan options poor.
Facilities
7.0
The hotel had good facilities for enjoying the outdoors and relaxation, but I wish the dining quality matched the great environment.
Rick
United States of America,
July
2024
6.2/10
My stay at this hotel had its ups and downs. The location isn’t the best for a peaceful retreat, with too many kids running around making noise. However, the staff was incredibly friendly and accommodating, making my experience better. The dining had a good variety, although it could use some improvement in quality. Overall, the hotel has potential but needs some updates in certain areas.
Rooms
5.0
The room wasn't what I expected from a hotel of this standard. I even ordered extras for my stay, but there were no wine glasses when I arrived, which was disappointing. I had to pack up and move at 2 AM to another block.
Service
9.0
The staff were friendly and incredibly helpful, particularly when I checked in early for a wedding. They worked hard to arrange everything I needed, even the shuttle to the venue.
Location
5.0
The location felt a bit drab and cold. It would really benefit from some refurbishment, and it wasn't the peaceful escape I was hoping for. The barren atmosphere made it hard to relax.
Dining
7.0
The dining was adequate, with a good variety at breakfast, including a buffet with plenty of options. However, I'd say it wasn't as good as I hoped it would be.
Facilities
6.0
The facilities seemed functional but could use some updates to create a more inviting environment.
Paul
United States of America,
July
2024
6.8/10
My stay at this hotel was a mixed bag. The room was nice and had a lovely balcony, but I did have some issues with heating. The service was friendly overall, but one staff member was quite aggressive, which was uncomfortable. The location was quiet and relaxing, but I needed a car to get around, and taxis to Cardiff were pricey. Dining had its highlights, but the breakfast could use improvement.
Rooms
8.0
The room was immaculate and very comfortable, featuring a lovely balcony and seating area. However, I did face a heating problem during my stay.
Service
6.0
The staff was generally polite and helpful, especially a colleague who intervened during a negative interaction with another staff member.
Location
7.0
The location was quiet and relaxing, though somewhat remote without personal transport. Taxis to Cardiff were quite expensive.
Dining
6.0
The dining options were good, with a variety of choices, but I felt the breakfast could have been better considering the extra charge.
Facilities
7.0
The hotel had decent amenities, though there wasn't much mention of specific facilities in the review.
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